Terms of service

1. About us
This website, hawenlife.com, is operated by Hawen Oy, business ID 3584335-8, registered at Tuohikuja 8, 02130 Espoo, Finland. Throughout the site, the terms "we," "us," and "our" refer to Hawen. By visiting our site and purchasing something from us, you agree to the following terms.

2. Use of our site
By using this site, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or guardian. You agree not to use this site for any unlawful purpose or in a way that could damage, disable, or impair the site.

3. Products and pricing
All products are described as accurately as possible, but we do not guarantee that colors, materials, or descriptions will be entirely free of minor variation, particularly given the natural character of peace silk. Prices are listed in euros and include Finnish VAT unless stated otherwise. We reserve the right to change prices at any time before an order is confirmed.

4. Orders and payment
By placing an order, you are making an offer to purchase a product, which we may accept or decline. Payment must be completed in full at the time of ordering through the payment methods available at checkout. We reserve the right to refuse or cancel any order, including in cases of suspected fraud or unauthorized activity.

5. Shipping
Shipping timelines and costs are described in our Shipping Policy, available separately on this site. Estimated delivery times are provided in good faith but are not guaranteed, as they can be affected by our shipping partners.

6. Returns and refunds
Returns and refunds are handled according to our Return and Refund Policy, available separately on this site.

7. Intellectual property
All content on this site, including text, images, logos, and design, is the property of Hawen and may not be copied, reproduced, or used without our written permission.

8. Limitation of liability
To the fullest extent permitted by law, Hawen is not liable for any indirect, incidental, or consequential damages arising from your use of this site or our products. Nothing in these terms limits any rights you have as a consumer under Finnish or EU law that cannot be excluded.

9. Changes to these terms
We may update these terms from time to time. Changes will be posted on this page, and continued use of the site after changes are posted constitutes acceptance of the updated terms.

10. Governing law
These terms are governed by the laws of Finland. Any disputes arising from these terms or your use of this site will be subject to the jurisdiction of the Finnish courts, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

11. Contact
If you have any questions about these Terms of Service, please contact us at hello@hawenlife.com.